LoL... It remind me something interesting to explain what I mean... Some times ago I had a little car crash with a truck who was manouvering to enter a gate in reverse gear. As far as I know it was a "half and half" case, a case when the insurance would pay half the damage to everyone and punish everybody with the loose of the "insurance class" for the next year (we have a so called "bonus-malus" system here). But the driver of the truck said me "you'll never get a money from this, don't think about it", I replied: "I think nothing, I will call the local police", and so I made. He has three witnesses for him and I none, the police simply took the measures and made nothing.
I called the insurance explaining what happened. Here in Italy we had a person that the insurance company calls to determine the amount of damage and how it will costs, the "estimator", and I knew that my insurance uses the same person every time. Also I suspected (for certain) that this person take a percentage from a certain "coach repairer" (I haven't find the translation, he is the person who repairs the coach of the car) So I said to him "O:)
I'm not interested in taking money for the damage, let the insurance pay directly the "coach repairer"
, it's enough for me to have the car repaired without the problem to pay it"... A sudden sparkle in the estimator's eyes and he said :"Ok, I'll call the insurance, no problem, I'll call you at home..."
So the insurance paid me all the amount and now my car is been repaired, I'll take it home in the weekend
...
Once you know the "italian way" you can live happier here