FAQ
Login and Registration Issues
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Why can't I log in?
Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in, then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.
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Why do I need to register at all?
You may not have to -- it is up to the administrator of the board as to whether you need to register in order to post messages. However, registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.
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Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
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How do I prevent my username from appearing in the online user listings?
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I've lost my password!
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I registered but cannot log in!
First check that you are entering the correct username and password. If they are okay then one of two things may have happened: If COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account needs activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an email then follow the instructions; If you did not receive the email then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator.
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I registered in the past but cannot log in now!
User Preferences and settings
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How do I change my settings?
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
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I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight-saving time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeover between standard and daylight time so during summer months the time may be an hour different from the real local time.
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My language is not in the list!
The most likely reasons for this are either the administrator did not install your language or someone has not translated this board into your language. Try asking the board administrator if they can install the language pack you need or if it does not exist, please feel free to create a new translation. More information can be found at the Icy Phoenix Group website (see link at bottom of pages)
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How do I show an image below my username?
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How do I change my rank?
In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.
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When I click the email link for a user it asks me to log in.
Posting Issues
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How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
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How do I edit or delete a post?
Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.
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How do I add a signature to my post?
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How do I create a poll?
Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator
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How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll
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Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them.
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Why can't I vote in polls?
Formatting and Topic Types
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What is BBCode?
BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page (or clicking this link: BBCode Help).
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Can I use HTML?
That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.
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What are Smileys?
Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
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Can I post Images?
Images can indeed be shown in your posts. Admins may have enabled special features to upload images directly on this site and this may happen in three way: Attachments, Album and Upload Images. Album is best when you want your pictures being available also in galleries, and you have a better control on how thumbnails are generated (even the watermark may be included). Attachments and Upload Images features may be used directly when writing a post, and have different purpose. Uploading an image instead of "attaching" it is suitable when you want to control the insertion point of it... making your posts nicer. If admins have disabled all the facilities to upload images directly to this site, then you must link to an image stored on a publicly accessible web server, e.g. http://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed). Check BBCodes FAQ to learn how.
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What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator. Global Announcements are special announcements which are shown on every forum, not only where they are posted.
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What are Sticky topics?
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What are Locked topics?
User Levels and Groups
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What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.
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What are Usergroups?
Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc.
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How do I join a Usergroup?
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How do I become a Usergroup Moderator?
Private Messages
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I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why.
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I keep getting unwanted private messages!
In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all.
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I have received a spamming or abusive email from someone on this board!
Avatar Generator
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What is it?
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Where I can find it?
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How do i save the avatar i have made?
Photo Album
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How do I access the Photo Album?
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How do I upload a picture to a Photo Album?
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What are the maximum file size, maximum image width and maximum image height allowed?
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What format does my picture have to be in?
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I still can't get my picture to upload; I keep getting an error message!
Go back to the 'Upload Pic' page and make sure you are following all of the directions there. The file you are trying to upload may be bigger than the Maximum file size allowed, you may be trying to upload a pic that does not fit the dimensions specified, you may be trying to upload a pic in a format not available, or you simply may have forgotten to fill in the necessary fields for the pic to post correctly.
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I made a mistake in the title and/or description of my picture. What can I do?
When viewing an Album, there are several options available to users. If the board administrator has allowed it, you will find the link 'Edit' below each thumbnail which will allow you to alter this information at any time.
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How do I delete a pic?
When viewing an Album, there are several options available to users. If the board administrator has allowed it, you will find the link 'Delete' below each thumbnail which will allow you to remove any picture of your own.
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I would like to let someone know how much I like or dislike their picture. How do I do that?
When viewing an Album or a pic, there are several options available to users. If the board administrator has allowed it, you will find the links 'Rating' and 'Comments' below each thumbnail or picture which allow you to do this in a couple of ways at any time.
Attachments
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How do I add an attachment?
You can add attachments when you post a new post. You should see a Add an Attachment form below the main posting box. When you click the Browse... button the standard Open dialogue window for your computer will open. Browse to the file you want to attach, select it and click OK, Open or double-click according to your liking and/or the correct procedure for your computer. If you choose to add a comment in the File Comment field this comment will be used as a link to the attached file. If you haven't added a comment the filename itself will be used to link to the attachment. If the board administrator has allowed it you will be able to upload multiple attachments by following the same procedure as described above until you reach the max allowed number of attachments for each post.
The board administrator sets an upper limit for filesize, defined file extensions and other things for attachments on the board. Be aware that it's your responsibility that your attachments comply with the boards acceptance of use policy, and that they may be deleted without warning.
Please note that the boards owner, webmaster, administrator or moderators can not and will not take responsibility for any loss of data.
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How do I add an attachment after the initial posting?
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How do I delete an attachment?
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How do I update a file comment?
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Why isn't my attachment visible in the post?
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Why can't I add attachments?
On some forums adding attachments may be limited to certain users or groups. To add attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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I've got the necessary permissions, why can't I add attachments?
The board administrator sets an upper limit for filesize, file extensions and other things for attachments on the board. A moderator or administrator may have altered your permissions, or discontinued attachments in the specific forum. You should get an explanation in the error message when trying to add an attachment, if not you might consider contacting the moderator or administrator.
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Why can't I delete attachments?
On some forums deleting attachments may be limited to certain users or groups. To delete attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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Why can't I view/download attachments?
On some viewing/downloading forums attachments may be limited to certain users or groups. To view/download attachments you may need special authorisation, only the forum moderator and board admin can grant this access, you should contact them.
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Who do I contact about illegal or possibly illegal attachments?
You should contact the administrator of this board. If you cannot find who this is you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.
Downloads ADV
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Where can I find the Downloads?
Links to the Downloads are located in the board navigation and portal navigation. Directlink: [ Downloads]
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What means ?
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What means ?
No download possible. This can be: - The download is blocked by an Administrator. - The user is not logged in but the download is only allowed to registered users. - The user have not enough traffic to download this file. - The Administrator has entered a minimum number of posts, the user doesn"t have. - The traffic limit for this file is completely used.
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What means ?
External Source. The download will be started by an external server. This will be handled as . The user traffic and overall traffic will not be decreased.
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What means ?
Like the user traffic will not be decrease. But only logged in users can download for free. The overall traffic will go down.
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What means ?
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What means ?
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Why can't I download any file?
This can have many reasons. Look under and .
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How and when do I get new traffic for my account?
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I want to download still one more file, but I don't have any traffic left?
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How I can rate Downloads?
Digests
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What are Digests?
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Why would I want a digest?
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How often are digests sent?
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When are digests sent?
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What time period is covered by the digest?
Either 24 hours or 7 days, depending on whether you selected a daily or weekly digest. Messages older than this will not be sent. In addition if you want to, or if you visited recently, you can elect not to see messages since you last logged in. You can even filter out your own messages.
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Suppose I don't want summaries of every message here. Can I be selective?
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What email message formats are available?
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Do I get the whole message text in the digest?
By default you get the first 150 characters of the text, or you can elect not to see any of the message text and just see the topic subject instead. You can select message excerpts including the first 50, 100, 150, 300 or 600 characters, or the full text of the message (up to 32,000 characters). Anything beyond the limit you set will be truncated. We recommend keeping the default message length because otherwise your digests may get so big as to be unusable. We have also heard that very large digests may be rejected by your ISP or put you over your server storage quota. An excerpt reduces bandwidth and is usually all that is needed. Why? Because each message has a convenient link that will take you to the topic or message of interest.
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How do I get started?
Just click on the Digests link in the nav links block or if you prefer you can click here: Digests.
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Can I unsubscribe?
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Are digests commercial free?
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Is my privacy protected?
Unread Post Information 2 Database (UPI2DB)
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What is the difference between the default cookie system and the UPI2DB System?
The cookie system is the default system of phpBB2-Based forums. When you read a post, information is stored in a cookie on your computer which includes information that you have read the post. The biggest disadvantage of this system is, that you loose the marked read/unread information with closing your browser. The UPI2DB system does not store the information as a cookie on the computer, but separately in the database.
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What are the pro and contras for the cookie system?
Advantage: With larger forums the normal cookie system has faster page-loading than the UPI2DB system, because this system must load the information about posts that have been read from the database. A further advantage is that the data will be stored over many months, because you don't delete the data from your machine. This is interesting for users who only visit the forum every 2 months. Disadvantage: The largest disadvantage so far with this system is that you automatically mark all posts as read by closing the browser. A further disadvantage is, that edited posts won't get marked as unread again and therefore won't get any further attention.
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What are the pro and contras for the UPI2DB system?
Advantage: Unread posts still stay unread, if somebody closes the browser, you won't have to read all the new posts at one time. Posts can also get marked as read for a time of 0 with the UPI2DB system. Forums which are not interesting for you, can be marked as 'permanently marked read', until you change the option. Edited contributions are marked as unread with the notation 'Edited' and additionally have another color to separate them from normal unread messages. A new search function allows one to look for unread and edited contributions only. When the Admin activated to display edited contributions in the top of the Topics, edited contributions will be displayed at the first line of the topic. Disadvantage: At larger forums with many posts and users, it may take longer to load the page. The information whether a contribution was read, remains stored only over a certain time period, afterwards posts will automatically be marked as read. The standard time period is set to 30 days. But this may vary on the settings from your Admin.
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I can not see any switch on my profile, where I can select to choose between the cookie or UPI2DB system
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Which conditions can the Admin set?
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Whatever I try, I cannot mark sticky posts or announcements as read!
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I must remark all 0 days a topic as 'permanent read'!
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How can I set a forum to 'permanent read'?
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How can I set a topic to 'permanent read'?
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I cannot mark sticky posts and announcements as 'permanent read'!
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I marked a forum as 'permanent read', but now a new post appears!
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How can I mark a contribution, to find it again later on more easy?
Within every contribution you will find a button in the contribution title, which you can use to mark a contribution. Contributions older than 0 days or contributions, which were written before you registered with this board, cannot be marked.
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How can I set an already read contribution to 'unread' again?
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Why I'm not able to mark some contributions?
Contributions, which are marked as 'permanent read' in a forum or contribution itself or which were written before you registered with this board, cannot be marked. Contributions older than 0 days, cannot be marked also.
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Does marked contributions stay as marked forever?
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What means MAR?
phpBB 2 Issues
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Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details
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Why isn't X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there.
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Whom do I contact about abusive and/or legal matters related to this board?
You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that phpBB Group has absolutely no control and cannot in any way be held liable over how, where or by whom this board is used. It is absolutely pointless contacting phpBB Group in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the phpbb.com website or the discrete software of phpBB itself. If you do email phpBB Group about any third party use of this software then you should expect a terse response or no response at all.
About Icy Phoenix
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What is Icy Phoenix?
Icy Phoenix is a CMS (Content Management System) which allows users to easily create dynamic websites with several embedded features: forum, portal, customizable pages and blocks, downloads, photo gallery, and much more.
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Who wrote this software?
This software is based upon phpBB which is released under the GNU General Public License, so Icy Phoenix must be released under the same license also, and this means that it can be freely modified and distributed. Most of the files have been directly coded or modified by Mighty Gorgon and Icy Phoenix Staff. A non exhaustive list of the contributors to this project may be found here: Icy Phoenix Credits.
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Whom do I contact about abusive and/or legal matters related to this site?
You should contact the webmaster. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If still get no response you should contact the owner of the domain (do a whois lookup) or, if this is running on a free service (e.g. yahoo, free.fr, f2s.com, etc.), the management or abuse department of that service. Please note that Icy Phoenix has absolutely no control and cannot in any way be held liable over how, where or by whom this site is used. It is absolutely pointless contacting Icy Phoenix in relation to any legal (cease and desist, liable, defamatory comment, etc.) matter not directly related to the icyphoenix.com website or the discrete software of Icy Phoenix itself. If you do email Icy Phoenix about any third party use of this software then you should expect a terse response or no response at all.
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